LinenSource | Customer Service

Customer Service

Returns & Exchanges

At LinenSource, we take great pride in the quality, construction, and design of our products. If you are not satisfied with your purchase, you may return your purchase within 90 days of receipt for a refund or exchange of the merchandise value excluding any discounts and delivery charges. We cannot accept returns on monogrammed items or on items damaged through normal wear and tear. For additional help on returns or exchanges please call our Customer Satisfaction Department at 1-800-466-8447. No COD's or outside contractor packaging or shipping charges will be accepted. We cannot be responsible for lost return shipments.

Option 1 - FedEx Return Label
Affix the FedEx return label enclosed with your order to the outside of the package and drop it at a FedEx drop location. NOTE: $8.99 will be deducted from your exchange or return for each FedEx return label used. (Be sure to keep a copy of your FedEx tracking number so you can track the progress of your package.)
Option 2 - USPS
Alternately, you may mail the package via United States Postal Service to the below address. It is recommended that you insure your package and save your receipt for your records. C.O.D.s are not accepted.

Return To:	LinenSource Returns
	Mail Return Dept.
	100 Murray Dr.
	Warren, PA 16368

Monogrammed and Oversized Items

Monogrammed items may not be exchanged or returned.

For non-oversized (under 70 lbs) Drop Ship Items, please follow the USPS return option. For oversized Drop Ship packages (over 70 lbs), please contact Customer Service for details.

Please allow 1-2 billing cycles for credits to process on your credit card. If you have requested an exchange, you will be refunded for the return and charged for the exchange upon shipment.

If you have further questions concerning a return or exchange, contact us at CustomerService@LinenSource.com or call us toll-free at 1-800-466-8447, Monday - Saturday 9AM - 11PM EST.